(Translated by Google)
It was a last-minute request, but I called early in the morning and they were able to arrive by 11 AM. The funeral service was conducted with great care and respect. Above all, I am deeply grateful for the way they handled the farewell, as if it were their own pet, showing genuine consideration for my feelings.
Because it was so sudden, I still thought we could be together for much longer, so I haven't fully come to terms with it, but thanks to you, we were able to have a funeral without any regrets. Thank you so much.
長井勇斗
2026-09-15
最初っから最後まで丁寧にやってくれて猫ちゃんも喜んでくれてると思います！
(Translated by Google)
They did a thorough job from start to finish, and I think the cat was happy too!
(Translated by Google)
My beloved dog passed away suddenly at the hospital, and I chose this service based on a recommendation from the vet.
I was surprised that the price was less than half of what I had expected.
The service was even more thorough and attentive than described in the brochure, and I was able to say goodbye to my dog with a level of care that far exceeded the price.
I was overwhelmed as this was my first time dealing with such a situation, but my whole family is filled with gratitude for the kind assistance we received, which allowed our dog to cross the rainbow bridge peacefully. I would like to recommend this service to my friends.
(Translated by Google)
I requested cremation services for my beloved dog who passed away suddenly.
I searched online and decided on Wavy because their branch was close to my home and their pricing was clear.
I called around 9 PM, shortly after my dog's death, but they were able to come at 9 AM the next day, which was a great help.
I was worried that the car idling noise from the cremation in my home's parking lot might disturb the neighbors, but they assured me that they use electricity for the cremation, so there would be no idling noise, which put my mind at ease.
I also requested the bone collection service, and it was wonderful that my family and I were able to take turns placing my dog's bones, which had been beautifully arranged on a tray, into the urn as a final farewell.
Throughout the process, they were very considerate of my feelings, and I am truly grateful.
(Translated by Google)
My beloved cat, my first pet, who was 19 years old, crossed the Rainbow Bridge.
I found this company through a web search and called to request cremation services.
It was my first time dealing with a pet funeral, and I didn't know anything, but Ms. Shimada, who assisted me, explained the procedures carefully and spoke kind words to my cat during our final farewell.
(Translated by Google)
We were able to have our 15-year-old dog cremated on the same day after contacting them. We were able to say goodbye to him in the crematorium van in our home's parking lot, with our whole family present.
From the initial phone call, they were incredibly helpful and explained everything thoroughly. They told us that we could bring flowers, sweets, toys, and his favorite food to be cremated with him, so my son bought flowers and the chicken nuggets he had finally been able to eat, and we were able to offer them to him. Although it was a simple plan, they offered a sincere prayer, and our whole family, though weeping, were able to say a proper farewell.
Furthermore, payment was made after everything was finished, making them a trustworthy funeral home.
The urn and its pouch were well-made, and they included his name and age. The cremation took about two hours, including the nighttime fee, and the cost, including the optional three keychains for the ashes, came to around 40,000 yen. He was a 19kg Corgi.
They mentioned that they don't show up much in search results, but I'm grateful that we were able to entrust them with this service.
(Translated by Google)
My beloved dog, whom I had raised with so much care, passed away one morning, and I was overwhelmed with grief. I had him groomed at the animal hospital and asked about funeral arrangements, and they recommended Wavy. I contacted them, and they provided such kind and attentive service that evening, allowing me to say goodbye to my dog with peace of mind. My whole family is very satisfied. Thank you very much.
(Translated by Google)
We were overwhelmed by the sudden loss, and we are truly grateful for the kind and attentive support we received from our initial contact to the day of the cremation. On the day of the cremation, it was raining heavily due to a typhoon, but you proceeded with kindness and respect for our feelings, and we were able to entrust everything to you with peace of mind.
(Translated by Google)
Thank you so much for your kind and prompt response to my urgent call. I appreciate you being so attentive to my requests. I'm glad I was able to say goodbye to my beloved dog together with Wavy.
(Translated by Google)
We used the simple plan for the cremation of our budgie. We found Wavy online. It was our first time arranging a cremation, and we were anxious, but reading the reviews from other users gave us confidence in their services. We don't have a parking space at home, so the cremation had to be done in a rented parking lot, which caused some inconvenience, but they kindly accommodated us.
The explanation of the services and pricing was very clear and thorough.
Before the cremation, we stroked our budgie's body for our final farewell. And Ms. Shimada's farewell words were truly heartwarming.
While waiting for the cremation, we received a card with a story about the "Rainbow Bridge," which brought us comfort. It said that even if they were ill, they would regain their former health and strength at the Rainbow Bridge.
After the cremation, we received a very cute pink urn bag.
Thank you so much for everything.
From start to finish, the service was polite and kind. We are so glad we chose Ms. Shimada.
(Translated by Google)
Thank you so much for your incredibly kind and attentive service.
Thanks to you, I was able to say goodbye to my beloved cat with peace of mind.
Although the farewell took a long time and you had to wait a while, I was truly grateful that you didn't rush me and were so understanding of my feelings.
The pricing system was easy to understand and I think it was cheaper than other companies.
I'm so glad I chose your services.
こうたき
2026-05-12
とても丁寧にご対応頂きました。
ありがとうございます。
(Translated by Google)
Thank you for your very courteous service.
(Translated by Google)
Despite the short notice, they handled everything from the initial phone call to the cremation on the day itself very quickly and courteously.
Initially, we wanted the cremation to take place in our home parking lot, but after seeing our situation (the placement of the motorcycle and balcony), they made a flexible suggestion to "return to the center for cremation and then bring the remains back home." Thanks to this, we were able to entrust the process to them without worrying about disturbing the neighbors.
What made us happiest was that we were allowed to carefully collect the ashes ourselves until the very end. The explanation of the bones was detailed, allowing us to say goodbye in a way that we felt was right.
The urn cover bag came in a lovely color, and the pricing system was easy to understand, allowing us to entrust everything to them with confidence. Thank you very much.
(Translated by Google)
Our beloved cat, just under six years old, passed away suddenly just five days after being hospitalized for an emergency.
This was our first time dealing with a pet funeral, so we searched on Google and found Pet Ceremony Wavy West Tokyo Branch, which was relatively close to our home and had good reviews, so we called them. We spoke with Ms. Shimada, who explained everything clearly and answered all our questions before we chose a farewell package plan that suited our family's feelings.
Ms. Shimada escorted us, and our whole family was able to respectfully place our cat in the coffin and say goodbye. During the bone collection after the cremation, she clearly explained the different parts and order of bone collection, allowing us to complete the funeral smoothly.
Even amidst our grief, we were able to say goodbye to our beloved cat in a respectful manner, and we are truly glad we chose Ms. Shimada. Our whole family is deeply grateful.
(Translated by Google)
Last year, we said goodbye to our precious family member after 19 years together.
I was recommended Wavey by a friend who had previously said goodbye to her cat, and I used their services this time. I am truly grateful for the attentive and warm service they provided.
The farewell party was attended by the whole family, so it took a long time as we had to hold each member and take photos, but they looked after us kindly and without a single complaint, and we were able to say our final goodbyes to our hearts' content.
They cremated us in the parking lot of my house, and when the ashes were returned, even the smallest bones were preserved in a neat state. They explained everything to us carefully, and we all collected the ashes together.
They were incredibly attentive and kind from start to finish.
The loneliness and sadness of losing a family member is immense, but being able to say a proper and respectful farewell at the end made me feel like that pain was somewhat healed.
Shimada-san's warm personality was a great comfort.
Thank you so much for your help this time.
(Translated by Google)
It seems she runs the business alone.
She was very kind and supportive.
She seems to have rescue dogs, and she understood how we feel about having our own beloved dogs. Thank you very much!
(Translated by Google)
Last year in February 2025, my beloved cat suddenly died. I searched online and they responded immediately. I was grateful that they were there for me like a relative.
(Translated by Google)
Although our family was grieving and taking their time, they were not rushed at all and were able to carry out the funeral and cremation with peace of mind.
At the burial, the family was moved more by the careful arrangement of our beloved dog's small bones, which left us feeling more moved than sad. Our dog was surprised, saying it was the first time he had ever seen him sleeping on his back, but we think he was happy that he was treated so carefully until the end. Thank you very much.
(Translated by Google)
You were very considerate and responded to our requests, allowing us to send him off with peace of mind. I'm sure my dog felt the same way. I'm very grateful.
Thank you very much.
(Translated by Google)
I've used your services twice for the cremation of my beloved bird.
They are a wonderful company that provides thorough support, far better than the hundreds of companies with questionable reviews.
I hope they continue for a long time to come.
Thank you very much.
(Translated by Google)
This is the second time we have asked them to say goodbye to our pet. Just like the last time, they were very polite from start to finish and were considerate of our feelings, so we were able to leave everything to them with peace of mind. We are grateful that we were able to spend the time saying goodbye in peace at home. This is a trustworthy company that allows us to say goodbye to our beloved family member with peace of mind. Thank you very much.
(Translated by Google)
Thank you for your quick response the other day.
I had family plans so I requested your help on the same day I called, but you were happy to accommodate.
Thank you!
(Translated by Google)
This was my first time losing a pet, and while searching around I found Wavey online, who helped me say goodbye to my beloved dog.
I requested the simple plan, but it was surprisingly smooth and I was able to say goodbye properly. Shimada-san handled everything from start to finish, and the emotional pain was eased at the end, leaving me feeling relieved. Thank you so much.
shintaro miyakoshi
2026-02-09
朝早い時間の連絡にも関わらずご丁寧なご対応を頂きました。
(Translated by Google)
Even though I contacted them early in the morning, they were very accommodating.
makochin “まこちん” mac
この度は丁寧に対応して頂き、ありがとうございます。本当に助かりました。
非常に丁寧な対応かつ、自宅で完結出来るとは思いませんでした。
何もかもが初めてで非常に不安でしたが、良い供養ができ、家族共々感謝しています。
(Translated by Google)
Thank you so much for your kind and thorough assistance. It was a great help.
I was surprised by the extremely courteous service and that everything could be completed at home.
Everything was new to me, and I was very anxious, but I was able to perform a proper memorial service, and my family and I are very grateful.
Masayoshi Kimura
急なお願いだったのですが早朝に電話でお願いして11時台には来て頂けました。お葬式も非常に丁寧にやって頂きました。何よりもご自身のペットを送るかのような気持ちで送って頂けた、こちらの気持ちを汲んでくれる、そういった気持ちを感じることができ大変感謝しています。
急だった事もありまだまだ一緒に入れると思っていたので心の整理がついていませんが、お陰様で食いの残らないお葬式を送ることが出来ました。本当にありがとう御座いました。
(Translated by Google)
It was a last-minute request, but I called early in the morning and they were able to arrive by 11 AM. The funeral service was conducted with great care and respect. Above all, I am deeply grateful for the way they handled the farewell, as if it were their own pet, showing genuine consideration for my feelings.
Because it was so sudden, I still thought we could be together for much longer, so I haven't fully come to terms with it, but thanks to you, we were able to have a funeral without any regrets. Thank you so much.
長井勇斗
最初っから最後まで丁寧にやってくれて猫ちゃんも喜んでくれてると思います！
(Translated by Google)
They did a thorough job from start to finish, and I think the cat was happy too!
コーンポップ
愛犬の急な逝去で、病院で息を引き取ったので、病院の先生からのご案内でこちらに決めさせて頂きました。
価格が想像していた半分以下でしたので、びっくりしたくらいです。
パンフレットに記載されていた以上に丁寧、かつ至れり尽くせりで、価格以上の内容で見送る事が出来ました。
初めての事で戸惑っておりましたが、愛犬が安らかに虹の橋を渡れるようにご親切に対応して頂き、家族皆感謝の思いで一杯です。 お友達にも紹介させて頂きたいです。
本当にありがとうございました。
(Translated by Google)
My beloved dog passed away suddenly at the hospital, and I chose this service based on a recommendation from the vet.
I was surprised that the price was less than half of what I had expected.
The service was even more thorough and attentive than described in the brochure, and I was able to say goodbye to my dog with a level of care that far exceeded the price.
I was overwhelmed as this was my first time dealing with such a situation, but my whole family is filled with gratitude for the kind assistance we received, which allowed our dog to cross the rainbow bridge peacefully. I would like to recommend this service to my friends.
Thank you so much.
mica
急逝した愛犬の火葬をお願いしました
WEBで検索しましたが、自宅と支店が近く、記載されている料金も明瞭だったウェイビーさんにお願いすることにしました
お電話したのは亡くなってすぐの21時頃でしたが、翌日9時に来ていただけるとのことでとても助かりました
自宅の駐車場での火葬は車のアイドリング音が近隣にご迷惑になるのでは？と心配していましたが、電源で火葬するのでアイドリングはないとのことで安心しました
骨上げもお願いし、お盆に綺麗に並べていただいた愛犬の骨を家族で順に骨壷に納めて見送ることが出来たのもよかったです
終始、こちらの気持ちに寄り添った対応をしていただき、ありがたかったです
(Translated by Google)
I requested cremation services for my beloved dog who passed away suddenly.
I searched online and decided on Wavy because their branch was close to my home and their pricing was clear.
I called around 9 PM, shortly after my dog's death, but they were able to come at 9 AM the next day, which was a great help.
I was worried that the car idling noise from the cremation in my home's parking lot might disturb the neighbors, but they assured me that they use electricity for the cremation, so there would be no idling noise, which put my mind at ease.
I also requested the bone collection service, and it was wonderful that my family and I were able to take turns placing my dog's bones, which had been beautifully arranged on a tray, into the urn as a final farewell.
Throughout the process, they were very considerate of my feelings, and I am truly grateful.
しぃ
初めて飼った19歳の愛猫が虹の橋を渡りました。
web検索してこちらの会社が出てきたのでお電話させていただき火葬をお願いしました。
ペット葬儀が初めてで何も分からなかったのですが、担当してくださった島田さんに段取り等を丁寧に説明して頂き、最期のお別れの時も愛猫に優しい言葉をかけてくださりました。
大変感謝しております。
(Translated by Google)
My beloved cat, my first pet, who was 19 years old, crossed the Rainbow Bridge.
I found this company through a web search and called to request cremation services.
It was my first time dealing with a pet funeral, and I didn't know anything, but Ms. Shimada, who assisted me, explained the procedures carefully and spoke kind words to my cat during our final farewell.
I am deeply grateful.
ふじ家
15歳の愛犬の火葬を当日連絡で即当日に行っていただきました。火葬車で自宅の駐車場にて家族全員にて見送ることが出来ました。
電話受付から大変丁寧に教えていただき、お花やお菓子、おもちゃ、好きなご飯を用意してもらえれば一緒に火葬出来ますよ、と伝えていただいたので、息子がお花や最後にようやく食べさせてあげれたチキンナゲットを買ってきてくれ、それをお供えさせることも出来ました。シンプルプランではありましたが、しっかりとお祈り言葉を述べていただいて家族全員で泣きながらではありましたが、しっかりと見送ることが出来ました。
また料金も全てが終わった後からの精算で、信頼できる葬儀屋さんでした。
お骨入れ、骨壷の枕袋もしっかりとしたもので、名前や享年も入れていただき、約2時間の火葬、夜間料金込みで、オプションのお骨を入れるキーホルダー３個代を含め40000円程度で済みました。１９キロのコーギーです。
こちらはあまり検索で引っかから無いとのことでしたが、何かご縁がありお願い出来たのだと感謝してます。
(Translated by Google)
We were able to have our 15-year-old dog cremated on the same day after contacting them. We were able to say goodbye to him in the crematorium van in our home's parking lot, with our whole family present.
From the initial phone call, they were incredibly helpful and explained everything thoroughly. They told us that we could bring flowers, sweets, toys, and his favorite food to be cremated with him, so my son bought flowers and the chicken nuggets he had finally been able to eat, and we were able to offer them to him. Although it was a simple plan, they offered a sincere prayer, and our whole family, though weeping, were able to say a proper farewell.
Furthermore, payment was made after everything was finished, making them a trustworthy funeral home.
The urn and its pouch were well-made, and they included his name and age. The cremation took about two hours, including the nighttime fee, and the cost, including the optional three keychains for the ashes, came to around 40,000 yen. He was a 19kg Corgi.
They mentioned that they don't show up much in search results, but I'm grateful that we were able to entrust them with this service.
Nobu W
大事に育てた愛犬が朝起きたら亡くなっており、悲しみに暮れておりました。動物病院でトリミングをして葬儀について相談したところ、ウエイビーさんを紹介いただき連絡し、当日の夜に丁寧にご対応いただき心置きなく見送ることができました。家族一同満足しております。ありがとうございました。
(Translated by Google)
My beloved dog, whom I had raised with so much care, passed away one morning, and I was overwhelmed with grief. I had him groomed at the animal hospital and asked about funeral arrangements, and they recommended Wavy. I contacted them, and they provided such kind and attentive service that evening, allowing me to say goodbye to my dog with peace of mind. My whole family is very satisfied. Thank you very much.
清水絹子
みつ葉
突然のお別れで気持ちが追いつかない中、最初のご連絡から当日のご対応まで、とても丁寧に寄り添っていただき、本当にありがとうございました。火葬当日は台風で大雨の中 でしたが お優しくこちらの気持ちを尊重しながら進めてくださり、安心してお任せすることができました。
(Translated by Google)
We were overwhelmed by the sudden loss, and we are truly grateful for the kind and attentive support we received from our initial contact to the day of the cremation. On the day of the cremation, it was raining heavily due to a typhoon, but you proceeded with kindness and respect for our feelings, and we were able to entrust everything to you with peace of mind.
遠間千秋
急な電話にも丁寧に対応して頂きありがとうございました。こちらの要望にも寄り添って頂き感謝しております。ウェイビーさんと一緒に愛犬の最後を見送れ良かったと思ってます。
(Translated by Google)
Thank you so much for your kind and prompt response to my urgent call. I appreciate you being so attentive to my requests. I'm glad I was able to say goodbye to my beloved dog together with Wavy.
AYA
セキセイインコの火葬でシンプルプランを利用させて頂きました。ネットでウェイビーさんを見つけました。火葬は初めての事で不安でしたが利用した皆さんの口コミを読んでみるととても信頼できることが伝わってきました。自宅に駐車場は無く、借りている駐車場での火葬になりご不便をおかけしましたが快く対応して頂きました。
内容説明、料金体系もとてもわかりやすく
丁寧でした。
火葬前に本当に最後のお別れで体を撫でました。そして、島田さんのお別れの言葉が本当に嬉しかったです。
火葬で待っている間に頂いた「虹の橋」の
お話が書かれたカードを読んで心が救われました。虹の橋へ行くと、病気にかかっていても、元通りの丈夫な体を取り戻す、と。
火葬が終わり、とても可愛らしいピンクの骨壷袋を受け取りました。
この度は本当にありがとうございました。
最初から最後まで丁寧で優しい対応でした。島田さんにお願いして本当に本当に良かったと感じています。
(Translated by Google)
We used the simple plan for the cremation of our budgie. We found Wavy online. It was our first time arranging a cremation, and we were anxious, but reading the reviews from other users gave us confidence in their services. We don't have a parking space at home, so the cremation had to be done in a rented parking lot, which caused some inconvenience, but they kindly accommodated us.
The explanation of the services and pricing was very clear and thorough.
Before the cremation, we stroked our budgie's body for our final farewell. And Ms. Shimada's farewell words were truly heartwarming.
While waiting for the cremation, we received a card with a story about the "Rainbow Bridge," which brought us comfort. It said that even if they were ill, they would regain their former health and strength at the Rainbow Bridge.
After the cremation, we received a very cute pink urn bag.
Thank you so much for everything.
From start to finish, the service was polite and kind. We are so glad we chose Ms. Shimada.
Kazutoshi Kobayashi
この度はとても丁寧な対応をしていただきありがとうございました。
お陰様で愛猫を安心して見送ることができました。
お別れの時間が長くなって少しお待ちいただいたのですが、急かすこともなくこちらの心情に寄り添っていただけて本当にありがたかったです。
料金体系もわかりやすく、他社より安かったと思います。
こちらにお世話になってよかったです。
(Translated by Google)
Thank you so much for your incredibly kind and attentive service.
Thanks to you, I was able to say goodbye to my beloved cat with peace of mind.
Although the farewell took a long time and you had to wait a while, I was truly grateful that you didn't rush me and were so understanding of my feelings.
The pricing system was easy to understand and I think it was cheaper than other companies.
I'm so glad I chose your services.
こうたき
とても丁寧にご対応頂きました。
ありがとうございます。
(Translated by Google)
Thank you for your very courteous service.
Thank you.
仁内
急な依頼でしたが、電話から当日の火葬まで非常に迅速かつ丁寧に対応していただきました。
当初は自宅駐車場での火葬を希望していましたが、こちらの状況（バイクやベランダの配置）を見て、『一度センターに戻って火葬し、また自宅へ連れて帰る』という柔軟な提案をしてくださいました。おかげで近隣を気にすることなく、安心してお任せできました。
何より嬉しかったのは、収骨を最後まで自分たちの手で丁寧に行わせてもらえたことです。骨の説明も詳しく、納得のいく形で見送ることができました。
骨壷の覆い袋も可愛い色が選べ、料金体系も分かりやすく、信頼してお任せできました。ありがとうございました。
(Translated by Google)
Despite the short notice, they handled everything from the initial phone call to the cremation on the day itself very quickly and courteously.
Initially, we wanted the cremation to take place in our home parking lot, but after seeing our situation (the placement of the motorcycle and balcony), they made a flexible suggestion to "return to the center for cremation and then bring the remains back home." Thanks to this, we were able to entrust the process to them without worrying about disturbing the neighbors.
What made us happiest was that we were allowed to carefully collect the ashes ourselves until the very end. The explanation of the bones was detailed, allowing us to say goodbye in a way that we felt was right.
The urn cover bag came in a lovely color, and the pricing system was easy to understand, allowing us to entrust everything to them with confidence. Thank you very much.
つとむ
自宅に来て火葬をしてもらいました。
動物の火葬場まで移動する事なく、自宅から虹の橋に旅立ってもらいました。
我が家の犬だけの火葬なので、他の動物と混在する事が無いのも良いです。
(Translated by Google)
We had the cremation done at our home.
We didn't have to travel to an animal crematorium; our dog crossed the Rainbow Bridge right from our home.
It was also nice that our dog was cremated alone, so there was no mixing with other animals.
阿部耕二（k-abe）
9才の猫の火葬対応（シンプルプラン）で東村山市支店を利用させていただきました。
8時頃に依頼し、15時くらいに対応していただきました。
連絡から火葬の対応まで丁寧に説明、対応いただきました。
カード支払いに対応しているところもありがたかったです。
ありがとうございました。
(Translated by Google)
I used the Higashimurayama branch for the cremation of my 9-year-old cat (simple plan).
I made the request around 8:00 AM, and they handled it around 3:00 PM.
They explained and handled everything carefully, from the initial contact to the cremation itself.
I was also grateful that they accepted card payments.
Thank you very much.
S K
今回で2回目の利用です。
初代のうさぎを大切に見送っていただきましたので、今回二代目のうさぎもお願いしました。
突然のことでとても悲しかったのですが、今回も丁寧に接していただき、
こちらにお願いしてよかったと思いました。
この度は本当にありがとうございました。
(Translated by Google)
This is my second time using your services.
You gave such a wonderful send-off for my first rabbit, so I entrusted my second rabbit to you this time as well.
I was very saddened by the suddenness of the loss, but you treated me with such care again this time, and I'm so glad I chose you.
Thank you so much for everything.
motoori yukio
お知り合いには、ぜひウェイビーさんをご紹介したいと思います。
(Translated by Google)
I would definitely recommend Wavy to anyone I know.
ats a
6歳足らずの愛猫が緊急入院からわずか5日で急逝しました。
ペットのお葬式は初めてのことで、Google検索したところペットセレモニーウェイビー 西東京支店さんが自宅からわりと近く、評判の良かったので電話連絡してみました。島田さんに相談させていただき、不明点を分かりやすくご説明いただいた上で家族の心情に合せてお別れパックプランをお願いしました。
島田さんにエスコートしていただき、家族みんなで心を込めて納棺とお別れ式できました。また火葬の後の骨上げでは部位や順番などわかり易く説明して頂きながら御骨を拾い、滞りなく葬儀を終わらせることができました。
哀しい中にあっても丁寧な形で愛猫をおくることができ、島田さんにお願いして本当に良かったと感じています。家族一同とても感謝しています。
(Translated by Google)
Our beloved cat, just under six years old, passed away suddenly just five days after being hospitalized for an emergency.
This was our first time dealing with a pet funeral, so we searched on Google and found Pet Ceremony Wavy West Tokyo Branch, which was relatively close to our home and had good reviews, so we called them. We spoke with Ms. Shimada, who explained everything clearly and answered all our questions before we chose a farewell package plan that suited our family's feelings.
Ms. Shimada escorted us, and our whole family was able to respectfully place our cat in the coffin and say goodbye. During the bone collection after the cremation, she clearly explained the different parts and order of bone collection, allowing us to complete the funeral smoothly.
Even amidst our grief, we were able to say goodbye to our beloved cat in a respectful manner, and we are truly glad we chose Ms. Shimada. Our whole family is deeply grateful.
Yuki Saito
昨年19年間共に暮らした大切な家族を見送りました。
以前、猫ちゃんをウェイビーさんで見送った友人からの紹介で、今回私も利用させて頂いたのですが、とても丁寧で温かいご対応をして頂き、心から感謝しています。
家族総出でのお別れ会になったため、一人一人抱っこしたり写真を撮ったり、とても時間がかかったのですが、嫌な顔ひとつせず優しく見守って下さり、全員が心ゆくまできちんとお別れすることができました。
自宅の駐車場で火葬をして頂き、あがってきたお骨はキレイに小さな骨まで残っていて、丁寧に説明して頂きながら全員でお骨あげさせて頂きました。
最初から最後まで本当に丁寧で優しいご対応でした。
家族がいなくなってしまった寂しさや悲しさはとても大きいけれど、最後にきちんと丁寧にお別れさせて頂けたことで、少しその悲しみが癒えるような気がしました。
島田さんの温かいお人柄に救われました。
この度はお世話になり、本当にありがとうございました。
(Translated by Google)
Last year, we said goodbye to our precious family member after 19 years together.
I was recommended Wavey by a friend who had previously said goodbye to her cat, and I used their services this time. I am truly grateful for the attentive and warm service they provided.
The farewell party was attended by the whole family, so it took a long time as we had to hold each member and take photos, but they looked after us kindly and without a single complaint, and we were able to say our final goodbyes to our hearts' content.
They cremated us in the parking lot of my house, and when the ashes were returned, even the smallest bones were preserved in a neat state. They explained everything to us carefully, and we all collected the ashes together.
They were incredibly attentive and kind from start to finish.
The loneliness and sadness of losing a family member is immense, but being able to say a proper and respectful farewell at the end made me feel like that pain was somewhat healed.
Shimada-san's warm personality was a great comfort.
Thank you so much for your help this time.
山中美幸
1人でやってらっしゃるようです。
とても親切に寄り添っていただきました。
保護犬を飼ってらっしゃるみたいで、私たち愛犬を飼ってる気持ちも分かってくださる方でした。ありがとうございました！
(Translated by Google)
It seems she runs the business alone.
She was very kind and supportive.
She seems to have rescue dogs, and she understood how we feel about having our own beloved dogs. Thank you very much!
松ゆ
昨年2025.2月愛猫が突然死。ネットで探してすぐ対応して下さいました。親戚の様に寄り添ってもらい感謝しました。
(Translated by Google)
Last year in February 2025, my beloved cat suddenly died. I searched online and they responded immediately. I was grateful that they were there for me like a relative.
小山友里
家族が悲しみで時間がかかるなか急かす事も全くなく、安心して葬儀火葬ができました。
納骨では遺骨になった愛犬の小さな骨を丁寧に並べてくださって家族で悲しみより感動でいっぱいです。愛犬も仰向けで寝ているのは初めてです、と驚かせましたが最期まで丁寧に扱っていただいて喜んでいると思います。ありがとうございました。
(Translated by Google)
Although our family was grieving and taking their time, they were not rushed at all and were able to carry out the funeral and cremation with peace of mind.
At the burial, the family was moved more by the careful arrangement of our beloved dog's small bones, which left us feeling more moved than sad. Our dog was surprised, saying it was the first time he had ever seen him sleeping on his back, but we think he was happy that he was treated so carefully until the end. Thank you very much.
小山
こちらの要望にも親身になって対応してくださり、心穏やかに見送ることができました。愛犬も同じ気持ちだと思います。感謝の気持ちでいっぱいです。
ありがとうございました。
(Translated by Google)
You were very considerate and responded to our requests, allowing us to send him off with peace of mind. I'm sure my dog felt the same way. I'm very grateful.
Thank you very much.
S
愛鳥の火葬で二度ほどお世話になりました。
何百件もある怪しい口コミの多い会社さんよりも、きちんと寄り添ってくださる素晴らしい会社です。
末永く続いて欲しいです。
ありがとうございました、
(Translated by Google)
I've used your services twice for the cremation of my beloved bird.
They are a wonderful company that provides thorough support, far better than the hundreds of companies with questionable reviews.
I hope they continue for a long time to come.
Thank you very much.
都裕
今回で2匹目のお見送りをお願いしました。前回同様、最初から最後までとても丁寧で、こちらの気持ちに寄り添った対応をしていただき安心してお任せできました。自宅で落ち着いてお別れの時間を過ごすことができ、感謝しています。大切な家族を安心して見送れる、信頼できる業者様です。本当にありがとうございました。
(Translated by Google)
This is the second time we have asked them to say goodbye to our pet. Just like the last time, they were very polite from start to finish and were considerate of our feelings, so we were able to leave everything to them with peace of mind. We are grateful that we were able to spend the time saying goodbye in peace at home. This is a trustworthy company that allows us to say goodbye to our beloved family member with peace of mind. Thank you very much.
小島美幸
先日は、迅速な対応ありがとうございました。
家族の予定もあり、お電話した当日にお願いしましたが、快く対応して下さいました。
ありがとうございました！
(Translated by Google)
Thank you for your quick response the other day.
I had family plans so I requested your help on the same day I called, but you were happy to accommodate.
Thank you!
Misa
初めてペットの死で、色々と検索していた所ウェイビーさんをネットで見つけ、愛犬のお別れのお手伝いをしていただきました。
シンプルプランでお願いしましたがシンプルとは思えないほど、とてもしっかりお別れが出来ました。島田さんが最初から最後まで丁寧に対応して下さり、精神的にも辛かったのが最後和らぎホッと安堵致しました。本当にありがとうございました。
(Translated by Google)
This was my first time losing a pet, and while searching around I found Wavey online, who helped me say goodbye to my beloved dog.
I requested the simple plan, but it was surprisingly smooth and I was able to say goodbye properly. Shimada-san handled everything from start to finish, and the emotional pain was eased at the end, leaving me feeling relieved. Thank you so much.
shintaro miyakoshi
朝早い時間の連絡にも関わらずご丁寧なご対応を頂きました。
(Translated by Google)
Even though I contacted them early in the morning, they were very accommodating.